Reframing Failure to Facilitate Change
Authors: Michelle Medley-Daniel
Earlier this summer I was able to attend a webinar hosted by the Society for Organizational Learning. The webinar explored ideas that an organization called Fail Forward developed. Fail Forward offers people and organizations new ways of looking at failures–as opportunities to enhance their practice rather than events to sweep under the rug. You can listen to a recorded version of the entire webinar here, or explore Fail Forward’s website where you’ll find several free resources and a helpful reading list.
Among the resources and tools for leveraging failures into valuable learning were three that I found particularly interesting:
- Failure Reports: In addition to being an excellent learning tool, presenters on the webinar shared that the practice of having an annual Failure Report has become an organizational culture driver for Engineers Without Borders (the group that innovated the Failure Report process). In fact, 9 percent of new hires to Engineers Without Borders were attracted to the organization by the Failure Report. Check out this guide to learn how your organization can use Failure Reports to institutionalize learning.
- Learning Loop: This handy diagram helps break down a path to learning and provides insights into when and why that learning link sometimes gets broken.
- Storyteller’s Guide: This tip sheet provides ideas for how storytellers can frame failure stories to maximize learning. It also offers tips for listeners to get the most out of learning from others’ fails.
Visit Fail Forward’s website for more tools and resources that will help your organization commit to learning. When facing complex challenges, like those that lead us to engage in fire adapted communities work, a culture of learning is one of our best tools!